Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of TeDarius Forrest

TeDarius Forrest

August 29, 2024

5  out of  5
rating by TeDarius Forrest
"The absolute BEST! The personal approach to the customer service I receive from Chad & Megan is 2nd to none!! I would recommend them to anyone who would like to be able to actually get in touch with their agent with any problems or questions & get things resolved. It is nice to have in today's times! Knowing that this expense, though necessary, is a being appreciated when using Chad Hartsfield with State Farm!"
We responded:
"Thank you TeDarius, it has been an honor and a privilege to serve you and your wife and now growing family! It's customers like you that give us the drive to deliver top notch service!"
Profile photo of Kimberly Beck

Kimberly Beck

August 6, 2024

5  out of  5
rating by Kimberly Beck
"Always so responsive and helpful! We appreciate the great coverage and personal assistance."
We responded:
"Thank you Kimberly! We appreciate your business and enjoy serving you and your family. It's always a pleasure serving you."
Profile photo of Jondalar Hoffeditz

Jondalar Hoffeditz

July 1, 2024

5  out of  5
rating by Jondalar Hoffeditz
"I’ve used a few different insurance agents however Megan and Chad are the sweetest and most helpful people I’ve ever had the pleasure of talking with. No matter what industry you look at it’s not so common you get to work with such great individuals that put people first. Thanks again Chad and Megan!"
We responded:
"Thank you so much Jondalar! We are thankful you chose us for your insurance needs. "
Profile photo of Lindsey Pharo

Lindsey Pharo

May 26, 2024

5  out of  5
rating by Lindsey Pharo
"Chad and his staff are the greatest group and they always have our family in their best mind for our insuring needs. A big thank you to your group and your insurance agency for everything Mr Chad"
We responded:
"Thank you Chris and Lindsey! We are so thankful you chose us for your insurance needs over the last 5 yrs. We look forward to serving your family for many more years to come. It's always a pleasure working with yall."
Profile photo of Lovely Jenn

Lovely Jenn

May 6, 2024

5  out of  5
rating by Lovely Jenn
"Working with Chuck has been one of the most amazing experiences I have had. Chuck was very caring about getting the best affordable price when it came to auto insurance. Especially at my age (21) it can be very hard finding an agent that can be so caring and can explain so clear and briefly. The service was fast and spectacular. I would definitely recommend!"
We responded:
"Thank you so much for choosing us for your insurance needs! Chuck is exceptional at what he does. The customer is always his top priority. We look forward to serving you for years to come. Thank you again."
Profile photo of Rodney Byers

Rodney Byers

May 2, 2024

5  out of  5
rating by Rodney Byers
"I have never liked dealing with insurance but these folks are top notch. Chuck made it so easy and is saving my wife and I money. Great group to deal with I will recommend them to everyone."
We responded:
"Thank you Rodney! Chuck has 20 yrs of experience and is exceptional at what he does. My office is very thankful you chose us!!"
Profile photo of Keon Pettway

Keon Pettway

February 1, 2024

5  out of  5
rating by Keon Pettway
"I love this team they’re superstars always there when I need them, definitely a part of my family and I’m proud to be a part of there’s."
We responded:
"Thank you Keon for giving us an opportunity to serve you and your family. We are so thankful you placed your trust with your insurance with us. We look forward to meeting your needs for a long time."
Profile photo of Mike Cornett

Mike Cornett

January 26, 2024

5  out of  5
rating by Mike Cornett
"Chad and his team were very professional, and went out of their way to answer all my questions. They are friendly, courteous and I wouldn't use anyone else for all my insurance needs. They even set up my drive safe app for me since I'm not so good with stuff like that. Thank you you Chad for going out of your way to help me and my family."
We responded:
"Mike you are welcome!! Thank you for trusting us with your insurance needs! We are so thankful for you and your family!!"
Profile photo of Ron & Charlotte Dethloff

Ron & Charlotte Dethloff

August 7, 2023

5  out of  5
rating by Ron & Charlotte Dethloff
"Extremely fast turnaround on needed rental insurance. Thanks Chad. Looking forward to working with you."
We responded:
"Thank you Ron! We greatly appreciate your business and look forward to serving your family for years to come."
Profile photo of Ryan Blue

Ryan Blue

July 26, 2023

5  out of  5
rating by Ryan Blue
"I have been with Mr. Chad Hartsfield office since 2020! The moment i stepped in that door I felt like family! I now live in a different city and could move to a different state , but one thing that will never change is who I carry my insurance policy with! Thank you Mr. Chad and your awesome awesome awesome staff!!! The call to just check up on a customer means a lot to my family and I!! Cheers to years to come!!! If your not with State Farm better yet Mr Chards office you might want to reconsider who you’re with!!! Best rates around!!!!"
We responded:
"Thank you so much for the kind words Ryan! We love serving you and your family here at my agency. Our customer service is one thing we can control and we strive to give EVERYONE a top shelf experience. We are thankful for you and all of our insureds."
Profile photo of Tryon Chesnutt

Tryon Chesnutt

December 7, 2022

5  out of  5
rating by Tryon Chesnutt
"Great Group to work with, always respond quickly and reliable. Highly recommend Chad and his team."
We responded:
"Thank you Tryon! Always a pleasure doing business with you and your wife. Thank you for being our customer!"
Profile photo of Loree Guthery

Loree Guthery

October 27, 2022

5  out of  5
rating by Loree Guthery
"We've had Chad & his agency for several years and we have been extremely pleased with their commitment and service!!"
We responded:
"Thank you so much Loree! We sure do enjoy taking care of you guys. As always just let me know if we can do anything for you."
Profile photo of A Ward

A Ward

July 15, 2022

5  out of  5
rating by A Ward
"Excellent service for years from Chad and his staff."
We responded:
"Thank you so much Aleasia! We look forward to working with you for a long time."
Profile photo of Meagan Horton

Meagan Horton

June 14, 2022

5  out of  5
rating by Meagan Horton
"We switched to StateFarm last year and I wish we would have sooner! Our rates were a little lower than with the previous insurance and much better coverage. Chad made sure to explain everything very well so we knew our options. Any time we have had to file a claim or add or change vehicles on our policy, the turn around time has been amazing- we are super impressed with Chad and his team!"
We responded:
"Thank you Meagan! It is always a pleasure working with you guys!! We always strive to give the best rate with the best coverage. And educating our insureds always helps in the long run."
Profile photo of OhanaCreek

OhanaCreek

September 16, 2021

5  out of  5
rating by OhanaCreek
"Working with Chad is always a pleasure, he has always taken care of use and I trust him to do what’s best for my family."
We responded:
"Thank you so much! Serving our policyholders and their families is why we do what we do."
Profile photo of Brian Earhart

Brian Earhart

May 27, 2021

5  out of  5
rating by Brian Earhart
"Chad has been are agent for many years. Chad has helped us over the years with home, automobile, and life insurance. Chad makes sure we are always getting the right insurance for are needs as well as the most cost efficient. Do yourself a favor and call Chad!"
We responded:
"Thank you Brian! It's been a pleasure to serve you through the years!"
Profile photo of Brent Panell

Brent Panell

March 24, 2021

5  out of  5
rating by Brent Panell
"Chad Hartsfield consistently delivers for my personal and business needs. I’ve had several agents...none like Chad. Best by any measure!!!! A+++"
We responded:
"Thank you Brent! We greatly appreciate your business. We look forward to serving you and your family for years to come."
Profile photo of Brian Dickerson

Brian Dickerson

November 12, 2020

5  out of  5
rating by Brian Dickerson
"Chad is Great. Follows up on everything, never has to ask anything twice. Great folks to do business with, strongly recommend."
We responded:
"Thank you Brian! You make providing great customer service easy. We appreciate you and your family. "
Profile photo of Alison Kynerd

Alison Kynerd

August 18, 2020

5  out of  5
rating by Alison Kynerd
"Sweetest, most helpful and patient office to work with!"
We responded:
"Thank you Alison. It's special for us to take care of your families insurance needs. "
Profile photo of Conni Willcutt

Conni Willcutt

October 5, 2019

5  out of  5
rating by Conni Willcutt
"Awesome customer service!"
We responded:
"Thank you Conni! We greatly appreciate your business. "
Profile photo of Julie Keenum

Julie Keenum

September 6, 2019

5  out of  5
rating by Julie Keenum
"Chad Hartsfield and his staff are wonderful!! I have nothing be great things to say about them... every time I call they are so nice and helpful, they make me feel like a person, not a number. I would never trust another agent with my insurance needs. This agent and his staff get 5 stars from me. Also, Tonya is one of the most helpful people I have ever had to deal with."
We responded:
"Thank you Julie for the kind words. We appreciate your business and strive to give you top shelf customer service."
Profile photo of Raini Gonzalez

Raini Gonzalez

July 3, 2019

5  out of  5
rating by Raini Gonzalez
"Greg is the epitome of what you want in an insurance agent! I found an agency for life!"
We responded:
"Thank you Raini! "
Profile photo of Toy Specialists

Toy Specialists

July 1, 2019

5  out of  5
rating by Toy Specialists
"The very best agent, period! Best experience I've ever had!"
We responded:
"Thank you for the kind words. We appreciate you."
Profile photo of Tonya Youngblood

Tonya Youngblood

June 28, 2019

5  out of  5
rating by Tonya Youngblood
"Experienced honest agent!!"
We responded:
"Thank you Tonya! We love serving your family. "
Profile photo of Robin Davis

Robin Davis

May 6, 2019

5  out of  5
rating by Robin Davis
"It was a pleasure to do business with agency! Such a delight."
We responded:
"Thank you Robin! We love serving you for all your insurance needs!"